All tagged Customer Experience
In this blog about The Changing Customer Landscape, we share how to use the three (3) company profiles (Strugglers, Jugglers, and Front Runners) to evaluate the changing needs of customers to guide you through how to best support their needs and add maximum value.
This blog has been co-authored with Jack Healey, CEO of Bear Hill Advisory Group and R3 Advisory Group of which Jessica Noble, CEO of Magnetic Experiences and Jack Healey are founding members.